Who runs Avocasino
The footer, the terms and the About Us page of avocasino.com all give the same operator details:
- Operator: Hazy Ltd, registration number 16169
- Registered address: Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros
- Licence: E-gaming licence ALSI-152406050-FI4, Offshore Finance Authority of the State of Anjouan, under the Computer Gaming Licensing Act 007 of 2005
- Payment agent: PLICKON LIMITED, Griva Digeni 3, Patsalos House, 4th floor, Office 401, 6030 Larnaca, Cyprus, registration HE 455843
What the register shows
In the mirror of the Anjouan register, licence ALSI-152406050-FI4 belongs to Hazy Ltd, has the status valid, was issued on 30 June 2024 and expires on 29 June 2027. The same licence covers six domains: avocasino.com, aerobet.com, casinobello.com, casino-bello.com, golobet.com and loonabet.com, so these brands share one licence holder. You can check the current status yourself on the regulator's verification page at anjouangaming.com, or through the licence seal in the footer of avocasino.com.
Register data: Vantegris License Index, mirror of the Anjouan register, fetched 27 Sep 2026 (https://vantegris.com/data/anjouan/). Operator data: avocasino.com terms and About Us, checked 2 October 2026.
The Curaçao contradiction
Section 15.5 of the terms says they are governed by the laws of Curaçao and that disputes go to Curaçao courts, and the responsible gaming page refers to a "Curacao" company. No Curaçao licence is published anywhere on the site, and the company and licence are both in Anjouan. This looks like text left over from an older template, but as written it leaves open which law a player could rely on.
What an Anjouan licence means for a player
Anjouan is an offshore licence. It is not a licence from the player's own country, so it gives none of the protections of national regulators such as self-exclusion registers or a local ombudsman. In the EU and many other countries, a casino holding only an offshore licence is not authorised locally, and some of the operator's own target markets are excluded in its terms for that reason.
How to complain
- Write to [email protected] with your account details, dates and amounts. The terms say the operator reviews disputed transactions and that its judgment is final.
- Keep screenshots of the cashier, the bonus terms in force and the chat transcripts.
- If there is no solution after 30 days, Anjouan rules allow escalation to an approved ADR provider (EGIS ADR, Axion ADR, iGaming ADR or CADRE B.V.) at the operator's cost. The list is published at anjouangaming.com/resources/authorized-adr-providers/.
Restricted countries
The terms exclude residents of Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the USA and FATF-blacklisted countries, and allow the operator to refuse others. Players from these countries risk account closure and withheld winnings. Hiding your location with a VPN or proxy counts as fraud in section 10.3 of the terms.
Fairness and testing
The About Us page says every game is "officially tested, approved and certified", but it does not name a testing laboratory or publish certificates. RTP values are set by the game providers and shown in each game's information screen.